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MANAGEMENT TRAINING





 SALES MANAGEMENT   USED VEHICLE MANAGEMENT
 DEVELOPMENT PROGRAMS  (One-Day Workshop)
 (Half-Day Workshop)  In today’s volatile, highly competitive used vehicle mar-
 This series of Sales Management programs is designed   ket, the hit-or-miss inventory management practices of
 to support sales managers in one of their most important   the past aren’t good enough. More and more used car
 roles today: building a winning team while helping each   buyers turn to the internet to find their vehicle of choice.
 member reach their full potential. There is no better ex-  This  fast-paced,  one  day  program  focuses  on  acquir-
 ample of management’s worth to the company, than the   ing inventory, maximizing return on investment and in-
 success of their team.  creasing profitability. Today managers must be experts
 at not only finding inventory, but also stocking the right
 This 13-part series will cover every aspect of manage-  inventory, in the right amount, at the right price, as well
 ment’s  job  including:  Management  101;  Practical  Sale   as being able to maximize inventory turn. If you’d like to
 Management; Coaching for Peak Performance; Manag-  learn how the best used car managers accomplish this,
 ing the Sales Team; Managing the Sales Process; Com-  then you should attend this program. Participants learn
 mon  Management  Mistakes;  Hiring  Top  Performers;   how to determine the right mix to increase profitability
 Training for Results; Making Sales Meetings Work; Why   through proper reconditioning, effective merchandising
 Salespeople Fail; Managing the Deal; Time Management;   (both on-line and on-the-lot). They also learn how inven-
 and Characteristics of Successful Managers.  tory turn effects net profit, how to calculate holding cost,
 break even age and ROI, as well as how to implement
 and manage an inventory turn strategy.






 F & I TRAINING




 ADVANCED F&I
 (One-Day Workshop)
 Develop your skills to work with today’s savvy customers. The Advanced
 F&I Workshop is a one-day interactive course that brings the business
 office  to  the  Internet  customer  and  demonstrates  how  to  work  with
 today’s Internet-based customer. In addition, a heavy focus is placed on
 responding to customer payment and product objections.



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