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PROFESSIONAL DETAILING &

RECONDITIONING

PROFESSIONAL DETAILING & RECONDITIONING
(One-Day Workshop)
This one-day workshop provides a complete guide for professionally detailing
vehicles. This start-to-finish process is divided into six stages that identify and
solve typical reconditioning problems. This program is designed to save time,
provide participants with hot new tips, and ultimately, create outstanding re-
sults.

Of the hundreds of methods to clean a vehicle, only a few actually work. While
still fighting the same old problems; swirl marks, odors in the interiors, etc., we
SERVICE ADVISOR TRAINING have to stop using old school techniques that don’t work.

This program will look at how to properly clean and recondition the vehicle with
an “intro” to professional buffing, claying and wet-sanding. This hands-on sys-
SERVICE ADVISOR tematic proven process teaches new-school techniques and procedures that
(One-Day Workshop) will deliver a professionally reconditioned vehicle every time.
This comprehensive one-day program covers all aspects of the advisor’s job, including the benefits of selling service
to customers, proper walk-around techniques, effective appointment scheduling, maximizing customer satisfaction
ratings and handling phone inquiries successfully. This proven service selling system is reinforced by repeated role-
play to ensure understanding, long-term retention, resulting in higher hours per RO. COLLISION TRAINING

ADVANCED SERVICE ADVISOR
(One-Day Workshop) DAMAGE ANALYSIS AND ESTIMATING
This intensive one-day program is an accelerated program designed for experienced advisors to reach the next level. (Three - Day Workshop)
This program includes the benefits of selling service to customers, advanced walk-around techniques, benefits of This three-day workshop teaches proper damage identification and how to efficiently and effectively write estimates.
effective appointment scheduling, turning phone inquiries into appointments, and maximizing customer satisfaction Attendees will learn body panel and component ID for both interior and exterior panels, as well as steering and sus-
ratings. This proven service selling system is reinforced by repeated role-play to ensure understanding, long-term pension components. Students will be challenged to not only find obvious but hidden damages, related and unrelated
retention, resulting in higher hours per RO. damages, and included vs. not included operations.

Attendees will learn from an experienced estimator, what insurance companies expect, what they will pay for (if you
know to ask), and how and what to include on supplemental requests to get authorization for items that cannot be
anticipated. Utilizing both classroom and hands-on lab exercises, students will develop the skills necessary for today’s
collision repair estimators to become more proficient and more productive.

PROFESSIONAL PAINTING & REFINISHING
(One - Day Workshop)
Everyone needs to understand the right processes to take painting to the next level. Everything from the prep before
to the proper toner mixing to achieve the proper color-match counts. Selecting the right color variant vs prime color
formula, then choosing the correct reducer and activator per weather conditions. Even Spray gun cleaning, adjustment
and air regulation can be critical to getting the proper results.

Attendees will learn proper spray gun adjustment for blending, the right fan patterns to use to get the correct mil thick-
ness correlation. Professional techniques to determine the proper distance-to-panel, as well as overlap and speed
control. One day away from the shop to get a handle on all these factors that combine to make a huge difference in the
quality of product that you send out the door!

Limited class sizes because everyone paints-no bystanders! Call Now to Reserve Seats

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