Page 43 - Summer 2025

Together, we can make the logistics industry safer
With fraud on the rise in our industry, shipping vehicles safely has never been more
important. While technology and platforms continue to evolve to offer better pro-
tection, shippers must also take proactive steps to safeguard their operations and
ensure a smooth experience.

Secure Your Account
Sharing your sign-in details with others, even people who work for you, can expose
you to fraud and unauthorized access. So, we highly recommend setting up your
account to give contractors, employees, or people outside your organization their
own login credentials. This will minimize the risks of identity theft when sharing your 43
own account credentials. Also, set guardrails on what business information they can
view, helping you avoid potential account security risks.

Use systems that allow for individual user accounts with customizable permissions.
Enabling multi-factor authentication (MFA), especially using a mobile phone num-
ber, adds an extra layer of protection. It’s also wise to regularly review account
activity to detect any unusual behavior early and to thoroughly vet any third-party
contractors before granting them access to your systems.

Be sure to be cautious about who you add as a user, and always
vet any third party companies or contractors before giving
them an account.

Verify Your Carrier Before Dis-
patching
Many cases of fraud can be avoided with a few im-
portant security checks before dispatching.

Before dispatching a vehicle, take time to verify
the legitimacy of the carrier. Check their regis-
tration with the Federal Motor Carrier Safety
Administration (FMCSA) to ensure they
have a valid USDOT and, if applicable, MC
number. Authorized and reputable carri-
ers will have this information up-to-date.

Review their insurance documents
and consider contacting the provid-
er directly to confirm coverage and
request to be added as a certificate
holder (COI). Reading reviews and
ratings from other shippers can
also provide valuable insight into
a carrier’s behavior and reliability.
Be cautious if you see reports of
suspicious behavior or poor com-
munication.

On The Move 2025