Page 18 - On The Move - Volume 17, Issue 3
P. 18

Auto Dealers’ New Challenge:

            DISINFECTING










            MOVING INVENTORY














                                                                                   By Jim Leman
                                                                                   (This article originally appeared June
                                                                                   4th, 2020 on the WardsAuto website)



                                                                                   the 18-store group Driver’s Village based near
                                                                                   Syracuse, NY. Both dealers have implemented
                                                                                   different solutions to this challenge.
        ong  after  social  distancing  and  the  wearing   criteria for use against SARS-CoV-2. The EPA
      Lof personal protection equipment becomes a   provides a list of COVID-19 disinfectants, but   “Dealerships using sanitizing wipes, plastic
      memory (soon, we pray), consumer alertness to   many of these products “are for use on surfaces,   steering wheel covers, door-handle covers, and
      microbial dangers will remain active, redefining   not humans.”              similar entry-level solutions to protect staff and
      how auto retailers and their customers view and                              customers are not doing enough,” says Joe Colucci
      interact with inventory.               Industry organizations have responded to   of PermaSafe Protective Coatings, a manufacturer
                                             pandemic risks to dealers. One such provider is   of vehicle disinfection and long-term antimicrobial
      It’s one thing to disinfect horizontal surfaces,   The NADA Coronavirus Hub, which can be found   protection products. He had written a LinkedIn post
      another to clean vehicles every time one returns   at www.nada.org/coronavirus.  on the efficacy of various antimicrobials. It ran
      from a test drive or a porter moves one off a                                just before the mid-February National Automobile
      transporter. A dealer’s inventory now becomes a   MOVING TARGETS             Dealers Association convention and expo and
      moveable risk.                                                               received 1,500 views. A few weeks later, “my
                                             Not so easily sanitized and made safe for   views jumped to 400,000,” he says, noting
      It’s a safe bet no auto dealer ever thought he   consumers is inventory. That task wouldn’t be   the spread of the pandemic and the subsequent
      or she would also be in the vehicle disinfection   such a problem if the vehicles weren’t being moved   interest in dealerships reducing COVID-19 risks to
      and personal safety business, as the COVID-19   from time to time, which will be increasingly so as   their employers and customers.
      pandemic has forced upon the industry.  But most   state-by-state lockdown rules are lifted.
      companies – and especially car dealers – are now
      in it for the long haul.               “That’s a great question, and one that concerns
                                             me as a dealer,” says John Napoleon, dealer
      Ensuring customers that the vehicles they sit in,   principal for Carson City Hyundai in Carson City,
      test drive and take delivery of aren’t COVID-19   NV. “I’m not so naive as to believe we’re going
      carriers – or potential sources of other viruses and   to be able to clean every vehicle every time
      dangerous bacteria – isn’t as simple as stocking   someone touches it.”
      up on Lysol.
                                             Carson City Hyundai sells 30 new and 50 used
      Front-and-center  of any disinfectant  product   cars  a month. “We’re  training  staff  on this
      evaluation is the product must meet the EPA’s   topic,” say Lou Bregou, director of operations for

      16   www.maada.com.maada.com
      16   www
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